Privacy Policy
Last updated: March 2025
Information We Collect
At Quivorati, we collect information that helps us provide better financial analysis services for your business decisions. This includes data you provide directly and information gathered through your use of our platform.
Personal Information
- Your name, email address, and business contact details
- Company information including business registration details
- Financial data you upload for analysis purposes
- Communication records from our support interactions
- Payment information processed through secure third-party providers
Technical Information
We automatically collect technical data when you use our services, including your IP address, browser type, device information, and how you interact with our platform. This helps us improve our service reliability and user experience.
How We Use Your Information
Your information serves specific purposes that directly support the financial analysis services we provide. We don't use your data for unrelated marketing or sell it to third parties.
- Processing your financial data to generate analysis reports
- Communicating about your account and service updates
- Providing customer support and technical assistance
- Improving our platform based on usage patterns
- Ensuring security and preventing unauthorized access
- Meeting legal obligations under Australian financial regulations
Data Sharing and Third Parties
We work with carefully selected service providers to deliver our financial analysis platform. These partnerships are governed by strict data protection agreements.
Service Providers
Cloud hosting providers store your data in Australian data centres. Payment processors handle transactions securely without sharing financial details with us. Analytics tools help us understand platform performance using aggregated, non-personal data.
Legal Requirements
We may disclose information when required by Australian law, court orders, or to protect our legitimate business interests. This includes cooperation with financial regulators and law enforcement agencies when legally obligated.
Business Transfers
If Quivorati undergoes a merger, acquisition, or asset sale, your information may transfer to the new entity. We'll notify you of any such change and ensure continued protection of your data.
Your Rights Under Australian Privacy Law
Access Your Data
Request copies of personal information we hold about you, including how we've used it and who we've shared it with.
Correct Information
Update or correct any inaccurate personal information in our records at any time through your account settings.
Delete Your Account
Request deletion of your personal data, subject to legal retention requirements for financial records.
Data Portability
Export your data in a commonly used format when technically feasible and legally permissible.
Data Security and Protection
We implement multiple layers of security to protect your financial information. Our approach combines technical safeguards with operational procedures designed for the sensitive nature of business financial data.
Technical Safeguards
All data transmissions use TLS encryption. Our servers employ AES-256 encryption for data storage. Access controls ensure only authorized personnel can view your information, and we maintain detailed audit logs of all data access.
Operational Security
Regular security audits test our systems for vulnerabilities. Staff undergo privacy and security training annually. We maintain incident response procedures and will notify you promptly of any data breaches that might affect your information.
Data Retention and Deletion
We keep your information only as long as necessary for business purposes and legal compliance. Different types of data have different retention periods based on regulatory requirements and operational needs.
Account Data
Personal account information is retained while your account remains active. After account closure, we keep basic contact and transaction records for seven years to meet Australian financial record-keeping requirements.
Financial Analysis Data
Business financial data uploaded for analysis is retained for three years after your last platform activity. You can request earlier deletion, though some records may need to be kept for regulatory compliance.
Communication Records
Support interactions and service communications are kept for two years to help resolve any ongoing issues and improve our customer service quality.
Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience and help us understand how people use our platform. Most cookies are essential for basic functionality, while others help us improve our services.
You can control cookie settings through your browser preferences. Disabling certain cookies might affect some platform features, but you'll still be able to access core financial analysis tools.
International Data Transfers
While we primarily store data in Australia, some service providers may process information in other countries with adequate privacy protections. Any international transfers comply with Australian Privacy Principles and include appropriate safeguards.
We ensure overseas recipients are subject to privacy laws substantially similar to Australian standards or are bound by contractual privacy protections equivalent to those required under Australian law.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email and prominent website notices at least 30 days before taking effect.
Continued use of our services after policy changes indicates your acceptance of the updated terms. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Privacy Contact Information
Address: Da Costa Arcade, Suite 4, Canberra College Woden Campus, 40, Launceston St, Phillip ACT 2606, Australia
Phone: +61741301900
Email: support@quivorati.com
Privacy Officer: privacy@quivorati.com
For privacy-related inquiries or to exercise your rights under Australian privacy law, contact our Privacy Officer directly. We aim to respond to all privacy requests within 30 days.